Reef Magic Cruises is a 100% locally owned and operated tourism venture that takes passengers daily to the outer Barrier Reef where they enjoy a full day of marine activities including snorkelling, diving, glass bottom boats and scenic helicopter rides.
Carrying up to 200 passengers a day, the control of on board sales of food, drink, souvenirs and activities was quite an onerous task using manual systems.... especially when you’re 60 miles from shore with limited methods of communication. We investigated and researched the products and services available, both locally and nationally, and found a local supplier of idealpos, Cairns Copy, to offer the best product and service in all areas of our requirements. Good quality service with their in-house consultant, Ben Southwood, available to us for installation, training and on-going support.
idealpos has been up and running for approx 2 months now and we find daily sales and stock control a breeze compared to the “olden” days. The system communicates via 3G broadband between the two boats, the Terminal and Head Office. Should the tour boats exceed 3G range, idealpos continues operating flawlessly and when a data connection is established, automatically and seamlessly updates sales and stock data. The ability to message between terminals has also been an unexpected bonus
