Testimonials

Simon Hill - Bar Alto and Ortiga
I have Idealpos installed at both my current restaurants (Bar Alto and Ortiga) and had also used it previously at my other Restaurant ISIS which has now been closed and re-opened as Ortiga. I have found the Idealpos Point of Sale System to be an excellent product to manage my restaurants. At Bar Alto, we have 8 point of sale terminals located in both the bar and restaurant areas. I am able to effectively manage my stock and report on my daily financial activities easily and quickly. The Idealpos software is easy to make menu changes and can be customised to suit my requirements. At Ortiga, I am using the stainless steel POS terminals which look great and suit the décor of my restaurant. Both sites have integrated EFTPOS which use an internet connection for fast and reliable connection to the bank. Idealpos Solutions are professional and know what they’re doing, and I take comfort in knowing the software is developed locally and supported by professional and trained staff.
Simon Hill
Owner - Bar Alto and Ortiga
Australia
stellaroassa
We installed an Idealpos POS System into our first café over two years ago and now have it in 6 cafes with 2 more coming on line in the next few weeks. Overall, we have found the system very easy for our staff to learn and use, allowing them to serve customers efficiently from Day 1. The software is user-friendly and we are able to add items and make changes with a minimum of fuss. The reporting suite and built-in security features aid in the management of our businesses. As we have grown, the software’s flexibility has allowed us to scale without major additional outlay . The Head Office/Site Management modules have allowed us to link all the stores back to Head Office. The networking capability helps us run our business more efficiently.
Phil Cronin
Director - Stellarossa
Australia
Amelia Quak - Una Vita
When looking for Point of Sale systems for our Cafe, Una Vita - inspirational coffee, I was daunted by the idea of having to find a system for my needs. They were all so complicated! When I met Mark from Idealpos I was not only impressed by the POS system but by the service and excellence in quality. Mark and the Team from idealpos set us up with automatic Loyalty cards which have been an asset to our busines. The POS system is simple and easy to use. I am very thankful for all the help that we have received from them and I would recommend this product to anyone looking for a Point Of Sale System
Amelia Quak
Manager - Una Vita inspirational coffee
Australia
International Antarctic Centre
We can't recommend Idealpos highly enough - touchscreens are a hit with front-line staff at ticketing, café and retail. Back office reports are simple and comprehensive. The inventory module is accurate and highly suited to our stock control. Overall we have been very happy with the software after 12 months use, at an affordable cost. The responsiveness of the backup service from TotalPOS Solutions is outstanding.
Mike Hyde
Manager Corporate Services - International Antarctic Centre
New Zealand
Cjs Pastries
Working with Mark and his team at Idealpos has been a very welcoming experience. After Installing 8 new POS Terminals and a Head Office Package, our business has thrived. With the ease of use at the POS terminal and the control from one location, we have saved time and money and has allowed us to implement several in-store promotions, advertising campaigns and many other point of sale functions that has contributed to the overall increase in sales, customer return and satisfaction. The before and after sales service from Mark and his team of professionals has been of a high standard and have been a pleasure to deal with. The ongoing support and reassurance that your able to pick up the phone and ask any question at any time, with any problem dealt with in a prompt manner. CJ’s Pastries highly recommend Idealpos to anyone looking into to upgrade their POS Terminals or just to have professionals look after such an important part of their business. I would like to take the time to thank all the team for their support and for their high quality of service and we will continue to recommend and give them our business in the future.
Peta Durston
General Manager - Cjs Pastries
Australia
Meridian Meats and Seafood Ltd
Idealpos has been a great cost-effective point-of-sale software option for our business. After evaluating and comparing other options, we realized that Idealpos had all the same features as other software, but at a much lower price. In addition, Idealpos is very intuitive to use and it allows us to easily perform the functions we need and view reports that help us make important decisions. I would recommend it as a great option for any business that requires a point-of-sale system.
Brody McDearmid
Owner - Meridian Meats and Seafood Ltd
Canada
Stampede Tack & Western Wear
We have been using Idealpos for the last four years. We chose Idealpos after looking around at other POS software because of its ease of use and its local support. Two important items that we wanted when purchasing such an integral piece of software for our retail store. To date, Idealpos has worked as advertised. We are a specialty retail shop and currently we have over 26,000 SKU’s in our system (and growing weekly). Idealpos allows us to efficiently manage our inventory by quickly identifying best sellers, poor sellers, etc. and allows us to make adjustments based on the reports we can run. Implementing Idealpos into our store was easier than we imagined and training our sales staff to use the software was simple as well. It has also sped up the time customers spend at the check out which we feel is an important part of customer service. All in all, we have been very happy with the Idealpos system and what it has done for us and our business.
Kevin Mykle
Manager - Stampede Tack & Western Wear
Canada
West Coast Gardens
At West Coast Gardens we thoroughly enjoy our Idealpos system. Not only does it help us be extremely accurate with each sale, it helps with getting our customers through the cue’s faster. Our seasonal employees are able to learn the system quickly and confidently. We are running four terminals with touch screens along with a back office computer. The software is easy to learn and produces instant information when you need it. We are a grower/retailer operation and the information that I receive from the software of what was sold and when, helps me plan my crops for the following year. After viewing many retail software programs I am glad we went with Idealpos and would recommend this software for any retail situation.
Jason VanderMey
Manager - West Coast Gardens
Canada
Harveys
Since I started using the Idealpos system, we have found the system fast and easy to use. I can produce financial reports for any period to show a breakdown of sales, method of payments, pos transaction types and this assists me to streamline my business. The table map system is straightforward , and allows easy tracking of the customer orders and current service status. The Idealpos software gives me the ability to program lots of menu options which reduces errors in order taking and allows the kitchen to deliver the product the customer wants, improving efficiency. I have also connected my restaurant over a VPN internet connection to the office at my home, so I can monitor the restaurant when I’m not there. Hats off to the guys at Idealpos!
PJ McMillan
Harveys
Australia
reef magic cruises
Reef Magic Cruises is a 100% locally owned and operated tourism venture that takes passengers daily to the outer Barrier Reef where they enjoy a full day of marine activities including snorkelling, diving, glass bottom boats and scenic helicopter rides.
Carrying up to 200 passengers a day, the control of on board sales of food, drink, souvenirs and activities was quite an onerous task using manual systems.... especially when you’re 60 miles from shore with limited methods of communication. We investigated and researched the products and services available, both locally and nationally, and found a local supplier of idealpos, Cairns Copy, to offer the best product and service in all areas of our requirements. Good quality service with their in-house consultant, Ben Southwood, available to us for installation, training and on-going support.
idealpos has been up and running for approx 2 months now and we find daily sales and stock control a breeze compared to the “olden” days. The system communicates via 3G broadband between the two boats, the Terminal and Head Office. Should the tour boats exceed 3G range, idealpos continues operating flawlessly and when a data connection is established, automatically and seamlessly updates sales and stock data. The ability to message between terminals has also been an unexpected bonus
Reef Magic Cruises
Australia