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Idealpos closed 3rd May - Labour Day

Idealpos normally closes on Australian national holidays as well as Queensland state holidays. Queensland's Labour day falls on Monday 3rd May 2021 so this means we will be closed on this day. We wish all our Staff, Queensland Customers and Queensland Resellers a safe long weekend.

If your business is trading on a Public Holiday, you may want to setup a surcharge.
The information for setting up surcharges is listed below:
Automatic Surcharges are configured per terminal and can be set to apply the Surcharge during specific times. We suggest setting up each POS terminal on your network the same way if you want the Surcharge to apply the same way across your entire network.
The Surcharge will be applied regardless of the Surcharge permissions configured for the user or clerk.
To configure the Automatic Surcharge, open Idealpos and go to:
Setup > POS Terminals > Modify each terminal > POS Settings > Automatic Surcharge

  • Amount - Enter the Surcharge as a percentage (%) or a dollar ($) amount
  • Label - Enter the label that will be displayed on the receipt for the Surcharge
  • Date - Specify the Date range that you want the Surcharge applied for.
  • Day - Specify the days that you want the Surcharge applied for within the Date range. 

The Surcharge will appear on all bills, receipts and Customer Displays during the Surcharge date range that has been configured

The rules for Surcharges are quoted from the ACCC website as follows...
"Restaurants, cafes and bistros that charge a surcharge on certain days do not need to provide a separate menu or price list or have a separate price column with the surcharge factored in. However, the menu must include the words “a surcharge of [percentage] applies on [the specified day or days]” and these words must be displayed at least as prominently as the most prominent price on the menu.
If the menu does not have prices listed, these words must be displayed in a way that is conspicuous and visible to a reader. These measures apply to pricing for both food and beverages."