Idealpos Help and Support

Although we try to make our software as easy to use as possible, we know that if you are new to Point of Sale, or have never used our system before, you might need a little hand to get going. On the flip side, you might be heavily experienced with another POS program or Idealpos, and need to know how to use a rather complicated function. Don't stress out, we have you covered.

We have a full User Guide covering all features and functionality of Idealpos. If it's missing some information, we would like to know, so get in touch so we can help with your query, and update the guide at the same time. It's a win/win for the both of us. We also have a range of YouTube videos showcasing the some of the most popular features of Idealpos. These will be updated, as required, to the latest version.

Another function we provide is the ability to read our past newsletters so you can see what we have been up to over the last few months.

User Guide

User Guide

For detailed instructions on every feature within Idealpos, you can't beat our User Guide for the sheer amount of knowledge it contains.

Open User Guide
Support Videos

Support Videos

Sometimes reading about something is just not enough, you need to see it. That's what our support videos are for.

View our videos
Download TeamViewer Host Setup

Download TeamViewer Host Setup

If you're speaking to our Support team and they require remote access to your system, download and run TeamViewer Host Setup by clicking on the button below...

Click here to download TeamViewer Host Setup